Effective Date: 18 April, 2024
Please read the following refund and cancellation policy carefully before booking a bus ticket through the Hera Travels platform. By making a reservation, you acknowledge and agree to the terms and conditions outlined in this policy.

1. Cancellations
As Hera Travels is a ticket booking platform and does not sell or deliver any physical goods, there is no cancellation policy applicable. Once a booking has been made and payment has been received, the reservation is considered final.

2. No Refunds on Completed Bookings
As of the effective date of this policy, Hera Travels does not offer refunds on completed bookings. Once you have paid for a ticket, the booking is considered final and cannot be canceled or refunded.

3. Future Policy Changes
Hera Travels reserves the right to amend or modify this refund and cancellation policy at any time. Any changes to the policy will be communicated to our customers through our platform and/or via email. It is your responsibility to stay informed of any changes to our policies.

4. Exceptions
In certain exceptional cases, Hera Travels may provide a refund at its sole discretion. These cases may include natural disasters, political unrest, or other unforeseen circumstances that significantly impact travel plans.

5. Customer Support
If you have any questions or concerns regarding this policy or your booking, please do not hesitate to contact our customer support team at heratravels2024@gmail.com . We are committed to providing exceptional service and will do our best to address your concerns promptly and fairly.

6. Governing Law
This refund and cancellation policy is governed by the laws of the jurisdiction in which Hera Travels operates, i.e., India. Any disputes arising from or related to this policy will be resolved in accordance with applicable local laws.

Thank you for choosing Hera Travels for your bus ticket booking needs. We appreciate your business and look forward to serving you in the future.